What we offer
Our Services
Development
IT Services & Outsourcing
IT infrastructure management, Server hardening (Troubleshooting, Installation, Configuration), Custom Application Development, Office 356 email migration, Wireless and Mobility Services, Security and Firewall implementation, Desktop Installation, configuration and troubleshoot.
SLA Subscriptions
We offer three different plans in the service-level agreement subscriptions to choose the best for you from them that suits you & your company needs.
SLA Lite
- 10 Licenses of Microsoft Office
- Domain
- 10 Emails maximum
- 1 Hour Emergency
- 4 Hours side visits
- 30 Remote Tickets
SLA Pro
- 25 Licenses of Microsoft Office
- Domain
- 25 Emails maximum
- 2 Hour Emergency
- 6 Hours side visits
- 50 Remote Tickets
SLA Ultra
- 40 Licenses of Microsoft Office
- Domain
- 40 Emails maximum
- 3 Hour Emergency
- 8 Hours side visits
- 80 Remote Tickets
What is included in the plans
Internet connectivity
1) Monitor bandwidth consumption and utilization
2) Implement Internet Access Policy
3) Manage Internet Connection
4) Plan for Internet Backup connection
5) Choose between different internet solutions that will cover the companies need
Servers
1) Configure server for reliable performance
2) Raid controller configuration for data redundancy and data loss reduction
3) Operate and manage privileges for shared folder to facilitate data exchange among users
4) Operate and manage Users and groups management and privileges
5) Operate and manage exchange server for email usage
6) operate and manage firewall for Internet connectivity to protect from malicious intrusion
7) operate and manage backup folders for every user to be synchronized with server
8) operate and manage roaming profiles for users as needed (Enables user to use any laptop to access his files and data with his personal settings)
9) operate and manage shared folders with the default business structures
Network maintenance
1) conduct Preventive maintenance of all network components
2) Ensure updates are properly installed for all users and computers
3) Ensure that wireless access points are running smoothly. Securely and at peak performance
Data Backup and Security
1) operate, manage and maintain reliable data backup devices
2) Ensure user data is properly backed up and synchronized
Other solutions
Equipment maintenance and purchasing
1) Purchase and supervise configuration on all IT equipment
2) Assess and recommend IT equipment based on need
3) Maintain existing IT equipment
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